Privacy Policy

Last updated: March 10, 2026

1. Introduction

At LoveClarity, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully.

2. Information We Collect

2.1 Information You Provide

When you use LoveClarity, we collect information that you voluntarily provide:

  • Your name (optional)
  • Date of birth
  • Partner's date of birth (optional)
  • Relationship information (status, duration, concerns)
  • Trust and communication ratings

2.2 Automatically Collected Information

  • Browser type and version
  • Device information
  • IP address
  • Session cookies for maintaining your session
  • Usage data and analytics

2.3 Payment Information

We use third-party payment processors to handle transactions. We do not store your credit card information or payment details. Payment data is transmitted directly to our payment processor and handled according to their privacy policies.

3. How We Use Your Information

We use the information we collect to:

  • Generate personalized relationship insights and reports
  • Process your payments and provide you with purchased reports
  • Improve our service and develop new features
  • Send you important updates about your report (if email provided)
  • Analyze usage patterns to enhance user experience
  • Prevent fraud and ensure service security

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encrypted data transmission (SSL/TLS)
  • Secure database storage
  • Regular security audits
  • Limited access to personal data by authorized personnel only

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Third-party services that help us operate (hosting, payment processing, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session as you navigate the site
  • Remember your preferences
  • Analyze how our service is used

You can configure your browser to refuse cookies, but some features of our service may not function properly.

7. Data Retention

We retain your questionnaire responses and generated reports to allow you to access your purchased content. You may request deletion of your data at any time by contacting us. Please note that deletion may prevent future access to purchased reports.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Objection: Object to certain data processing activities
  • Portability: Request transfer of your data

To exercise these rights, please contact us at support@loveclarity.com

9. Children's Privacy

LoveClarity is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our service, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@loveclarity.com
Website: loveclarity.com

Your privacy matters to us. We are committed to protecting your personal information and being transparent about our data practices.